Frequently Asked Questions
Everything you need to know about our mineral beauty collection.
Are Lily Lolo products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals, and we are Leaping Bunny certified.
Do you offer vegan-friendly makeup?
The vast majority of our range is vegan-friendly. You can find a specific 'Vegan' filter on our collection pages to shop these products exclusively.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your mineral makeup essentials sooner.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of receipt for a full refund.
How do I choose the right foundation shade?
We recommend using our online Shade Finder tool or purchasing our sample sizes to test the mineral foundation on your skin before committing to a full-size jar.
Are your products suitable for sensitive skin?
Our mineral makeup is made with clean, natural ingredients and is free from harsh chemicals, talc, and parabens, making it ideal for sensitive or acne-prone skin.